Ordering your Baum
The Journey
At Baum, we believe in sharing real experiences to craft bespoke products that stand the test of time. At each step, from our first chat, to your first ride, is about you. We’re committed to delivering you an exceptional experience, and in turn, an exceptional product.
Step 1: Get In Touch
Still got a few questions, or ready to dive in? Either way, it all starts with a chat. We believe (almost) all good things start with a coffee. Book some time for a virtual chat or visit us for a personal tour of the factory. We’re here to help every step of the way.
Step 2: Sizing
When it comes to the fit, you have a choice of three options: factory fit, third part fit, or Baum geometry. We have years of experience in delivering beautiful bicycles across all three methods. This step comes down to what is the best option for you.
To discover more on our sizing in the link below.
Step 3: Paint
Choose your style and colours. Add personalised touches to make your Baum truly your own. You’ll come away with three mocks to mull on over and show your mates at the cafe before we lock one in for your new machine.
Step 4: Components
Step 4: Components
With a choice across all major and bespoke groupset brands, we have access to all the parts you might want to hang off your Baum.
Step 5: Sign-off
After the design brief, your build specifications are sent for final approval and sign-off, followed by a call the following week to ensure you’re satisfied with each detail. Once signed off, your Baum enters the build queue.
Importantly without sign off your Baum cannot be placed in line for production. Certainly, take your time with the decision but the clock starts at sign-off.
Step 6: Pre-Construction
Step 6: Pre-Construction
Our wait times can stretch in too many months, this doesn’t mean we’ve forgotten about you. As your Baum moves through our build queue we will be in touch to provide a date of completion, arrange delivery details, and a 50% progress payment on your order.
We’ll also use this opportunity to update you should any of your component choices be experiencing delays.
Step 7: Construction
Step 7: Construction
Building your Baum is a three-week process (before assembly).
Week one is all about fabrication, tubes are cut to measure, butted, and machined before being tacked and welded. In week two we corrosion treat steel frames and blast finish titanium frames. Then prepped and run through paint and finishing in week three.
Step 8: Assembly
Week four our professional, Pro-Tour experienced mechanic will meticulously assemble your Baum. At Baum, we’re about more than simply hanging parts, at every step the components will be tuned to precision and match your fit coordinates.
Step 9: Pickup or Delivery
We’ll lovingly package it for shipping. Unless you’re dropping by to pick it up in person from our showroom while arranging all the final account details.
Step 10: Join the Family
Congratulations! You’re now a part of our family and it is time to ride.
Brag to your mates. Tear up a race. Or the local bunch. Create epic memories and tag us on your socials. We love seeing where our creations take their owners.
